What payment methods are accepted?
We accept Visa, Mastercard, Discover and American Express. Note, cards issued that do not carry one of these logos will not be accepted.
What currency does your site use?
We display all currency in USD.
Do you have an option for Gift Wrap or Gift Messages?
Unfortunately, at this time we do not have this as an option.
How should I choose the best size for me?
We have a size guide that serves as a general guideline to help you find your size at B’CAUSE. We have designed for the feminine physique of all shapes and sizes; so each style will have unique exact measurements. If you have any questions about a specific style's measurements you can always contact us and we will be more than happy to help you find your perfect size. You can email us at firstname.lastname@example.org with any questions. Please include your name, style number, bust, waist and hip measurements so we are able to help as efficiently as possible.
What if I need to change or cancel my order?
Once an order has been placed, we’re unable to make any changes. You can request to cancel your order so you can place a new order with any changes you need. To request to cancel your order, please contact us at email@example.com as soon as possible and be sure to include your order number in this request. We’ll do the best we can to help you cancel before it ships, however we do process orders fast, and once your order ships we cannot cancel it at that time.
What is the status of my order?
Once you have received your shipping confirmation e-mail you can click on the FedEx tracking link provided to see the status of your delivery. Please note it can take up to 24 hours for tracking updates to appear. Any information about backordered or cancelled items will be included in a separate email.
What if my package is lost?
If your package gets lost in transit, please send us an email right away at firstname.lastname@example.org. We will file a claim and do what we can to take care of it as quickly as possible.
*Please note: If a package has been delivered to the correct shipping address that was provided at checkout, we cannot be held responsible for those lost or stolen packages.
How can I return my item if it is the wrong size?
Please see our B’CAUSE return policy HERE.
What if I receive a damaged item?
We hope this doesn’t happen to you, but if it does (our apologies in advance) contact us right away at email@example.com and we will absolutely take care of this for you!
Where can I purchase a B’CAUSE gift card?
B’CAUSE gift cards are only available for purchase on our website HERE.
Where can I use my B’CAUSE gift card?
Any gift card purchased on www.bcauseyoucan.com is only valid on our official website.
Do gift card purchases expire?
Gift cards that are purchased on bcauseyoucan.com do not have an expiration date. However, any gift card or store credit that is given as a result of a merchandise return has an expiration date of 1 year from the date it was issued.
I purchased a gift card, am I able to return it?
Unfortunately, all gift card purchases are final sale.
Please refer to shipping tab on our website HERE.
SIZING & FIT
Please refer to sizing and fit tab on our website HERE.